Plano Police Department Victim Services

Crime Has Lasting Effects

A crime can have multiple and lasting impacts on an individual and their family, not only physically, but emotionally, financially, legally, and relationally. These and other constraints may hinder people victimized by violence or crime in understanding and utilizing the criminal justice system, exercising their rights under the law, and accessing services necessary for recovery.

This program is not recruiting volunteers at this time.

The Plano Police Department's Victim Services Program is dedicated to providing comprehensive and compassionate services to support victims, family members, and witnesses in the aftermath of a violent crime. Our goal is to reduce the short and long-term effects relating to the traumatic experience of victimization.

Services

We work closely with victims and their families to provide the following:

• Assistance in applying for and filing Crime Victims' Compensation (CVC) claims
• Assistance in evidence return
• Assistance obtaining Emergency and Permanent Protective Orders
• Court accompaniment for Permanent Protective Order hearings and Grand Jury subpoenas
• Criminal justice support and advocacy
• Crisis intervention, crisis counseling, and counseling referrals
• Notification of victim rights
• Referral to appropriate social service agencies for financial and legal assistance
• Safety planning, including referrals to family violence shelters

Note: Assistance for those victimized by violence or crime is provided free of charge.

Victim Advocates Victim Advocates are available to meet with victims of violent crime and their families at the main Police Station (909 14th Street, Plano, TX 75074) during the following business hours:

• Monday, Tuesday, and Thursday - 8:00 am to 5:00 pm.
• Wednesday and Friday - 8:00 a.m. to 8:00 p.m.
• Saturday - 8:00 am to 5:00 pm

To make a police report or get emergency police assistance, please call 9-1-1. For non-emergency situations needing police assistance, please call 972-424-5678.

A printable version of the Victim Services Information Brochure is available for download.